GlassBridge Experience · Guests

Welcome aboard.

Welcome guests on the room’s Apple TV and cabin displays, with stay information, supported room controls and a direct way to request help from the crew.

GlassBridge Guest Apple TV app showing cabin content, room controls and guest-service buttons
GlassBridge Guest for Apple TV · example cabin screen.

Apple TV for guest rooms

GlassBridge Guest on the room’s TV.

Give each guest room its own GlassBridge experience on Apple TV. Guests use the Apple TV remote to browse the cabin screen and select the services prepared for their stay.

Keep room information, the day’s plans and guest requests together on the TV. Crew prepare the stay content and define the room’s available functions.

Lighting, climate and audio controls follow the installed equipment, commissioned interfaces and guest permissions.

GlassBridge Guest app tile on Apple TV
GlassBridge Guest · Apple TV app.

Prepared for the stay

Present the cabin, welcome information and itinerary published by the crew.

Comfort in the room

Offer permitted lighting, climate and music functions for the guest’s assigned cabin.

A request to the crew

Call the crew, set Do Not Disturb or ask for something through the guest screen.

Guest Cabin Display

A cabin display for the guest’s stay.

Use the Guest Cabin Display app on an iPad, Android tablet or wall display.

Illustrative cabin screens. Available controls follow the yacht’s equipment and guest permissions.

Your suite

The assigned room, stay information and the content prepared by the crew. Climate control is included only after the exact HVAC interface is validated.

Your music

Access to supported audio functions follows the room and stay permissions.

Today aboard

Publish the itinerary, destination and yacht information prepared for this stay.

Requests

Tender, breakfast or housekeeping: examples of requests the crew can define and follow through in the onboard inbox.

Yacht information

Wi-Fi guidance, safety information and marina notes belong to the published stay content.

Relax

Room and lighting preferences can inform the installed and tested experience. Lighting settings depend on the installed equipment.

Access behind the experience

Guests get their own screens, kept apart from the yacht’s systems

Guest access remains stay-scoped, controlled by the invitation’s permissions, role separated and audited. Guest requests do not create control of engineering or safety systems.

Time-limited accessEvery invitation has an explicit start and end.
Stay-shaped permissionsRooms, permission template, language and optional PIN belong to the stay.
Preview before publishingContent, brand and guest view can be reviewed together.
Requests reach crewGuest requests are routed into the onboard crew inbox.

Guest Experience Studio

One place to prepare, publish and review the stay.

Stays, content, brand presentation and guest-view preview use one onboard product language.

GlassBridge Guest Experience Studio with Stays, Content, Brand and Preview sections and no private guest data
Stays, Content, Brand and Preview remain separate, reviewable parts of the onboard guest experience.

From invitation to crew follow-through

Guest access stays attached to the visit.

The Studio keeps the invitation, published experience and service requests inside the onboard stay workflow.

STAY

Invite with clear limits

Record the guest, start and end dates, assigned rooms, permission template, language and optional PIN. Current stays remain visible for review.

EXPERIENCE

Publish only what belongs

Prepare stay-scoped content, apply the yacht's guest brand and preview the guest view before it is used aboard.

SERVICE

Keep requests with the crew

Guest requests enter a crew inbox so onboard service remains part of the yacht's operating workflow.

Guest roles

A guest experience without a second crew system.

Guest and guest-child roles remain within the stay; the responsible onboard team prepares and follows the experience.

GUEST

Stay-scoped onboard access

The invited guest receives the content and permissions prepared for that visit.

GUEST CHILD

A distinct guest role

Guest Child remains inside the same time-limited, stay-scoped model and the permission template selected for the invitation.

ONBOARD TEAM

Prepared and followed aboard

Chief steward and crew workflows connect stay preparation with the guest-request inbox.

Three separate boundaries

Guest access is not crew presence or Cloud identity.

GlassBridge keeps each record responsible for one job and does not infer one from another.

ONBOARD GUEST ACCESS

Invitation and stay

Local, time-limited access to the onboard experience prepared for the guest.

CREW LEDGER

Manual people-aboard record

A separately maintained record of crew presence and operating assignments.

Review Crew Operations →
GLASSBRIDGE CLOUD

Separate remote identity

Invitation-only, authenticated vessel monitoring; it does not inherit an onboard guest stay.

Review GlassBridge Cloud →

Arrival, service and departure

From a guest request to the crew inbox.

The guest’s view

A guest opens the invitation for their stay, sees the assigned room and available content, and sends a request through the onboard experience. Controls follow the invitation’s permissions.

The chief steward’s view

Prepare rooms, language, optional PINs and the stay’s presentation in Studio. Preview the guest view before publishing it and use the crew inbox to handle requests.

At the end of the stay

The invitation is time-limited. Guest access, the manually maintained crew record and a separate Cloud invitation each have their own purpose. See Crew Operations.

Guest Experience planning

Start with the stays, service standard and onboard roles.

Guest Experience scope follows the yacht's rooms, content, brand and approved permission templates.