Support

Start with the installation and the outcome you need.

The equipment, configured modules and user roles help us route each product or support enquiry quickly.

GlassBridge Cloud access

Sign in to your invited Cloud account.

GlassBridge Cloud uses a separate authenticated account for remote vessel visibility.

GlassBridge Cloud sign-in
INSTALLATION

Check an integration

Bring the equipment make/model, available interfaces and the information or action the installation needs.

Reviewed integrations →

Aboard your yacht

Already have GlassBridge?

Start with the affected product area, the time the issue occurred, what you expected and what appeared instead. Note whether you were aboard or using Cloud and whether other displays show the same result.

  • Product area and display used
  • Time, timezone and last known successful use
  • Visible status or error, with sensitive details removed
  • Recent equipment or configuration changes

Keep credentials, private footage, vessel location and network details out of the initial email. Peter can arrange a secure channel for installation evidence. Start an existing-installation enquiry.

Product support

Tell us which area needs attention.

Include the installation name, affected product area, what you can see and when it occurred. We will arrange a secure channel for sensitive installation material.